Buenos Aires International Airport Ezeiza Ministro Pistarini, known as Ezeiza International Airport, features three mostly disabled-friendly terminals.
Prior to arrival
Passengers are advised to contact their airline if they are likely to need assistance to or from the plane, or any other specialised help whilst in the airport.
There are designated disabled parking spaces close to the entrances of the main terminals, which are all reasonably close to each other, but spaces cannot be reserved in advance and so cannot be guaranteed.
All parking spaces in the airport are free for the first 15 minutes, and then charge first by the hour and then by the half hour. There is a single price for parking across all car parks, with no long or short stay designation.
Travellers with disabilities should contact their airline to get assistance to help them from the car parks to the terminals.
Inside the terminal
Buenos Aires Ezeiza Airport is fully accessible and terminals have wheelchair ramps and adapted lifts, as well as disabled toilets located throughout. There are low-hanging telephones suitable for wheelchair users as well as special telephones for the hearing-impaired. Wheelchairs are also available for use in the airport.
Baggage carts can be used to help with transporting luggage and the airport’s Customer Service Team is, according to the airport’s website, ‘fully qualified to provide customized assistance to all airport's users and passengers who may need such special assistance’. Uniformed staff are on hand around the airport to give advice and provide help where needed.
The airport has three staffed information desks to assist passengers. One is located on the ground floor of Terminal A Arrivals and is open 24 hours, while the second is on the ground floor of Terminal B and is open from 0530 until the last flight. The third is situated in Terminal C between the departures and arrivals areas. In addition, there are courtesy telephones situated around the terminal from which you can call the information desk.
It is a ten-minute walk between Terminal A, which is the main international terminal and B via a covered walkway. Terminal C is a ten-minute walk from Terminals A and B.
About the author:
Emma Firth has been writing professionally for 14 years, most recently for the Telegraph in the UK. She writes mostly on health, fitness and social media.