Manchester Airport Launch Initiative to Assist Autistic Passengers
- Written by Roberto Castiglioni
Following in the footsteps of Dublin Airport, Manchester International airport announced the launch of their initiative to assist passengers with Autism.
First launched in 2009, Manchester Airport Awareness campaign primarily aims to help families with autistic children making their journey through the airport.
Irish singer and actor Keith Duffy stars in Manchester Airport Awareness videos. “This initiative will make a real difference to families travelling through the airport and I’m delighted to be supporting Manchester Airport with this,” the Irish artist said.
“We appreciate that an airport can be a very confusing and even frightening place for someone on the autistic spectrum so we have worked with local autism organisations over the last few years to help autistic children and their families as much as we can when they are travelling through our airport," Manchester Airport’s Head of Customer Services Tricia Williams said. “The booklets and videos allow parents to plan their journey with their child, helping them to understand what to expect when they arrive at, travel through and return to Manchester Airport and we’re delighted that this initiative has already received so much positive feedback."
Manchester initiative follows in the footsteps of Dublin Airport who set a new benchmark in assistance to passengers with autism when they first published its Autism ASD guide.
Dublin’s initiative, first ever of its kind among European airports, provides crucial advice and useful tips to passengers who require support for their family members with Autism. Written in collaboration with Irish Autism Action, the guide is available on the Dublin airport website (opens new window).
Manchester Airport Awareness booklets are available free-of-charge via Manchester Airport’s Customer Contact Centre (08714 777 747 - email customer.relations@manairport.co.uk). Booklets and videos are also available online on the Manchester airport website (opens new window)
