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Switzerland

SwitzerlandFederal Office of Civil Aviation Passenger Rights 

CH - 3003 Berne

Tel: +41 31 325 95 96 | Fax: +41 31 325 90 60 | Email: passengerrights@bazl.admin.ch | Website: https://www.bazl.admin.ch  

Norway

NorwayFlyklagenemda 

Postboks 2924 Solli, NO - 0230 OSLO 

Tel: +47-225.46.000 | Fax: +47-225.46.001 | Email: post@reiselivsforum.no | Website: https://www.flyklagenemnda.no

Iceland

IcelandFlugmálastjórn Íslands 

Skógarhlíð 12, IS - 105 Reykjavík

Tel: +354 569 4100 | Fax: +354 562 3619 | Email: fms@caa.is | Website: https://www.caa.is

United Kingdom

United KingdomCivil Aviation Authority 

45-59 Kingsway, UK - London WC2B6TE

Tel: +44-20-74.53.63.33 | Fax: +44-20-74.53.63.22 | Email : advice@caa.co.uk | Website: https://www.caa.co.uk  

Sweden

SwedenSwedish Transport Agency Civil Aviation Department 

Vikboplan 7, SE – 60173 Norrköping 

Tel: +46-771.50.35.03 | Fax: +46-114.15.22.50 | Email: luftfart@transportstyrelsen.se | Website: https://www.transportstyrelsen.se

Spain

SpainAgencia Estatal de Seguridad Aérea. División de Calidad y Protección al Usuario. 

Avda. General Perón 40, Acceso B, (Recepción planta 1ª)  28020 MADRID  

Tel. : + 34 91 396 82 10 | Website: https://www.seguridadaerea.es

Slovenia

SloveniaCivil Aviation Agency 

Langusova 4, SI-1000 Ljubljana  

Tel: +386 1 478 88 19 | Fax: +386 1 478 88 18 | Email: info@caa.si | Website: https://www.caa.si

Slovakia

SlovakiaLetecký úrad Slovenskej republiky

Letisko M.R. Štefánika, SK - 823 05 Bratislava

Tel: +421 2 4363 8586 | Fax: +421 2 4342 0331 | Email: clerk@caa.sk | Website: https://www.caa.sk

Romania

RomaniaAutoritatea Nationalǎ Pentru Persoanele Cu Handicap

Calea Victoriei nr. 194, RO - Bucureşti 

Tel: + 40 21-2125438 | Fax: +40 21- 2125443 | Email: registratura@anph.ro | Website: https://www.anph.ro

Portugal

Portugal

Instituto Nacional de Aviação Civil (INAC) 

Rua B, Edifícios 4, PT - 1749-034 LISBOA

Tel: +21-842.35.00 | Fax: +21-842.35.82 | Email: dre.pdc@inac.pt | Website: https://www.inac.pt  

 

Poland

PolandCivil Aviation Office 

M. Flisa 2, PL - 02-247 Warsaw 

Tel: +48-22.52.07.483 | Fax: +48-22.52.07.347 | Email: kancelaria@ulc.gov.pl | Website: https://www.ulc.gov.pl

Netherlands

NetherlandsInspectie Leefomgeving en Transport

P.O. Box 575, NL – 2130 AN HOOFDDORP 

Tel: +31 884 890 000 | Fax: +31 704 563 013 | Website: https://www.ilent.nl

Malta

MaltaOffice for Consumer Affairs 

Cannon Road, MT – Santa Venera SVR 1411, Malta

Tel. : +356 21.44.62.50 | Email: airpassengerrights.ccd@gov.mt | Website: https://www.consumer.gov.mt

Luxembourg

LuxembourgDirection de l'Aviation Civile  

4, rue Lou Hemmer, L - 1748 Luxembourg

Tel: +352-247.749.00 | Fax: +352-46.77.90 | Email: plaintes.prm@av.etat.lu | Website: https://www.dac.lu

Lithuania

LithuaniaCivil AviationAdministration 

Rodūnios kelias 2, LT-02188 Vilnius 

Tel: +370 5 2739038 | Fax: +370 5 2739237 | Email: caa@caa.lt | Website: https://www.caa.lt

Latvia

LatviaCivil Aviation Agency of Latvia 

Airport Riga 10/1, Marupes pagasts, LV – 1053 Riga

Tel: +371-678.30.936 | Fax: +371-678.30.967 | Email: prm@latcaa.gov.lv | Website: https://www.caa.lv

Italy

ItalyENAC -Direzione Centrale Coordinamento Aeroporti Carta Diritti del Passeggero

Viale Castro Pretorio, 118, IT - 00185 Roma

Te.: +39 06 445961 | Fax: +39 06 44596493 | Email: pax.disabili@enac.gov.it | Website: https://www.enac.gov.it

Ireland

IrelandCommission for Aviation Regulation 

3rd Floor, Alexandra House, Earlsfort Terrace, I - Dublin2 

Tel: +353-166.11.700 | Fax: +353-166.11.269 | Email: info@aviationreg.ie | Website: https://www.aviationreg.ie

Hungary

HungaryEqual Treatment Authority 

Margit körút 85, H – 1024 Budapest

Tel: +361-336.78.43 | Fax: +361-336.74.45 | Email: ebh@egyenlobanasmod.hu | Website: https://www.egyenlobanasmod.hu

Greece

GreeceHellenic Civil Aviation Authority, Air Transport and International Affairs Division 

1 V. Georgiou str., Glyfada, Athens, 16604, Greece

Tel: +30-210-8916150 | Fax: +30-210-8916193 | E-mail: d1d@hcaa.gr | Website: https://www.ypa.gr

Germany

GermanyLUFTFAHRT BUNDESAMT - LBA

Hermann Blenk Strasse 26, DE-38108 Braunschweig

Phone : +49 531-23550 | Fax : +49 531 2355710 | Email : fluggastrechte@lba.de | Website:https://www.lba.de

France

FranceBureau des Passagers Aériens, Mission du Droit des Passagers, Direction générale de l'aviation civile

50, rue Henry Farman-75720 Paris, Cedex 15

Fax: + 33 1 58 09 38 45 | Website: https://www.aviation-civile.gouv.fr

Finland

FinlandFinnish Transport Safety Agency 

P.O. Box 320, FI-00101 Helsinki

Tel :    +358 (20) 618 500 | Fax :   +358 (20) 618 5095 Email : kirjaamo@trafi.fi | Website: https://www.trafi.fi  

Estonia

EstoniaAviation and Maritime Department, Ministry of Economic Affairs and Communications 

Harju 11, 15072- Tallinn 

Tel: +372 6 256 342 | Fax: +372 6 313 660 | Website: https://www.mkm.ee  

Denmark

DenmarkCivil Aviation Authority Denmark 

Ellebjergvej 50, DK 2450 Copenhagen

Tel.: +45 3618 6000 | Fax: +45 3618 6001 | Email : dcaa@slv.dk | Website: https://www.trafikstyrelsen.dk  

Czech Republic

Czech RepublicCivil Aviation Authority

Airport Ruzyne, CZ 160 08 Praha 6

Tel: +42 0 225 42 2726 | Fax: +42 0 220 56 1823 | Website: https://www.ucl.cz

 

Cyprus

CyprusDepartment of Civil Aviation 

27 Pindarou Street, Alpha Business Centre, 1429 Nicosia

Tel: +357 22 404102 | Fax: +357 22 766552 | Email: director@dca.mcw.gov.cy | Website: https://www.mcw.gov.cy  

 

Bulgaria

BulgariaGeneral Directorate Civil Aviation Adm, Ministry of Transport 

9, Diakon Ignatii Str., Sofia 1000

Tel: +359 2 937 1014 | Fax: +359 2 980 5337 | Website: https://www.caa.bg  

Belgium

BelgiumDirection générale Transport Aérien

Rue du Progrès 80/5, BE-1030 BRUXELLES

Tel +32 2 277 43 99 | Fax +32 2 277 42 58 | Email: passenger.rights@mobilit.fgov.be Website: https://www.mobilit.fgov.be

Austria

AustriaBundesministerium für Verkehr, Innovation und Technologie

Postfach 3000, Radetzkystraße 2, A-1030 Wien

Tel: +43 (1) 71162/9204 | Fax:+43 (1) 71162/9699 | EMail: fluggastrechte@bmvit.gv.at Website: https://www.bmvit.gv.at 

 

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Testimonials

Reduced Mobility Rights were hugely supportive with regard to travel with my scooter. Received call from airlines customer relations within 24 hours..sorted! Thank you

Jeannie Stirling

Company Info

 
Reduced Mobility Rights Limited
Registered in England and Wales.
Company No : 07748812
9 Dalton House, 60 Windsor Avenue, London
United Kingdom, SW19 2RR
Phone: +44.(0)7786.993741
 

 

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